When 3+3 does not equal 5+1 - New insights into the measurement of industrial customer satisfaction

dc.contributor.author	Austen, Viola	de_DE
dc.contributor.author	Herbst, Uta	de_DE
dc.date.accessioned	2014-04-22T09:43:56Z
dc.date.available	2014-04-22T09:43:56Z
dc.date.issued	2012	de_DE
dc.identifier.issn	0019-8501	de_DE
dc.identifier.uri	http://hdl.handle.net/10900/51646
dc.language.iso	en	en
dc.publisher	Elsevier Science Inc	de_DE
dc.relation.uri	http://dx.doi.org/10.1016/j.indmarman.2011.12.002	de_DE
dc.rights	info:eu-repo/semantics/closedAccess
dc.subject.ddc	330	de_DE
dc.title	When 3+3 does not equal 5+1 - New insights into the measurement of industrial customer satisfaction	de_DE
dc.type	Article	de_DE
utue.quellen.id	20140226071329_01469	de_DE
utue.publikation.seiten	973-983	de_DE
utue.personen.roh	Austen, Viola	de_DE
utue.personen.roh	Herbst, Uta	de_DE
utue.personen.roh	Bertels, Victoria	de_DE
dcterms.isPartOf.ZSTitelID	Industrial Marketing Management	de_DE
dcterms.isPartOf.ZS-Issue	6	de_DE
dcterms.isPartOf.ZS-Volume	41	de_DE
utue.fakultaet	06 Wirtschafts- und sozialwissenschaftliche Fakultät	de_DE